a member of Group Elephant

beyond corporate purpose

Service Coverage

The complete payroll run.

Thirteen inclusions covering the cycle end to end - from calendar governance and pre-payroll validation through to reconciliation, posting, and reporting.

Scope is a choice

Take all of it. Or just the parts that cost you the most.

Responsibilities are agreed and documented up front, so everyone knows who does what, by when, and what happens when something moves.

Our Services

Where do you need support?

Explore the complete EMS-PAY portfolio. Select a service to reveal its challenges, scope, outcome, and downloadable resource in the unified service panel below.

Click on each of our services to see more.

EMS-PAY SERVICE

Payroll Processing

Reliable payroll operations, backed by SAP payroll specialists.

Typical challenges

Payroll depends on one or two key employees.
Excessive manual intervention.
Repeated payroll corrections or off-cycles.
Limited documentation.
Reconciliation delays.
Integration failures.
Inconsistent controls across business units.
Payroll staff consumed by operational work.

What is included

01
Payroll calendar and run governance.
02
Pre-payroll validation.
03
Payroll preview and control checks.
04
Payroll corrections.
05
Regular and off-cycle payroll.
06
Internal control reports.
07
Bank and payment files.
08
Vendor and benefit outputs.
09
Tax and garnishment integrations.
10
Payroll reconciliation.
11
Finance posting outputs.
12
Bonus and adjustment payrolls.
13
Operational reporting.

OUTCOME

Reduce operational burden while improving payroll consistency, visibility, accountability, and resilience.

Talk to a specialist

EMS-PAY SERVICE

Tax Management

Turn payroll tax complexity into a controlled, repeatable process.

Typical challenges

Multi-state employee populations.
Remote-working tax complexity.
Agency account setup and maintenance.
Late or inaccurate deposits.
Reconciliation differences.
Tax notices.
Unclear ownership between Payroll, Tax, Finance and vendors.
Configuration not aligned with employee work and residence data.

What is included

01
Tax account management.
02
Payroll tax reconciliation.
03
Tax payments.
04
Periodic filings.
05
Tax notice support.
06
Monthly reconciliation reports.
07
Quarter-End tax processing and reporting.
08
Year-End tax processing and reporting.
09
Exception and amended returns.
10
Tax advisory.
11
Tax registration services*.

* additional service fee

OUTCOME

Bring registrations, deposits, filings, reconciliations, and notices into one governed process.

Talk to a specialist

EMS-PAY SERVICE

Garnishments

Structured garnishment administration from order setup through payment and reporting.

Typical challenges

Manual order intake.
Inconsistent employee setup.
Complex priority rules.
Missed response deadlines.
Payment and reconciliation differences.
Limited visibility into case status.
High administrative effort.

What is included

01
Order review and setup.
02
Garnishment administration.
03
Reconciliation.
04
Payment processing.
05
Filing and reporting.
06
Interrogatory support.
07
Exception management.

OUTCOME

Create consistency, visibility, and control across every garnishment case.

Talk to a specialist

EMS-PAY SERVICE

Year-End Management

Enter year-end prepared, reconciled, and ready to report.

Typical challenges

Incomplete wage-type mapping.
Inaccurate employee addresses or tax elections.
Reconciliations begin too late.
Unclear ownership across Payroll, Tax, Finance and HR.
Multiple entities and jurisdictions.
High W-2C or amendment volume.
Retiree, contingent-worker or special-payment complexity.
Canadian T4 and provincial reporting requirements.

What is included

01
Year-end readiness assessment.
02
Year-end reporting.
03
W-2, W-3, T-4, RL-1 processing.
04
1099 support.
05
Year-end filing coordination.
06
Correction support.
07
Employee communications.
08
EITC letters distribution.
09
Year-end project governance.

OUTCOME

Move year-end work forward, so reporting becomes a controlled close rather than a late correction cycle.

Talk to a specialist

EMS-PAY SERVICE

Payroll Advisory

Move payroll from reactive processing to controlled performance.

Typical challenges

Long payroll close cycles.
Repeated unresolved issues.
Workarounds have become standard practice.
No clear operating model.
Poor documentation.
Limited metrics.
Technology capabilities are underused.
Internal teams need payroll or system training.

What is included

01
Current-state payroll assessment.
02
Process observation and mapping.
03
Issue and root-cause analysis.
04
Control and governance review
05
Payroll calendar assessment.
06
Integration and data-flow review.
07
Operating-model recommendations.
08
Documentation and procedure development.
09
Training and enablement.
10
Roadmap and prioritized improvement plan.

OUTCOME

Fix root causes, establish a clear operating model, and give the team a practical improvement roadmap.

Talk to a specialist

EMS-PAY SERVICE

Tax Health Check

Identify hidden payroll tax configuration and employee setup risks.

Typical challenges

Unclear or outdated wage-type tax treatment.
Employees working across multiple states.
Residence and work-location records do not align.
Inconsistent reciprocity setup.
Payroll and filing outputs do not reconcile.
Configuration has grown through years of incremental changes.
Year-end discrepancies are discovered too late.

What is included

01
Wage-type tax configuration review.
02
Employee multi-state taxation review.
03
Reciprocal-agreement setup review.
04
Exception identification.
05
Risk-prioritized scorecard.
06
Recommended remediation actions.

OUTCOME

Surface potential gaps, rank the risks, and give the team clear remediation actions.

Talk to a specialist

EMS-PAY SERVICE

Provisional Support

Add experienced payroll execution and validation support to your transformation.

Typical challenges

Payroll leadership or staff vacancies.
Mergers and acquisitions.
Divestitures.
Implementation demands.
Internal payroll transformation projects.
Extended leave.
Backlog or stabilization requirements.

What is included

01
Interim payroll execution.
02
Process stabilization.
03
Training and knowledge transfer.
04
Procedure documentation.
05
Payroll checklist development.
06
Backlog support.
07
Structured handover.

OUTCOME

Protect payroll continuity while leaving the internal team with stronger documentation and control.

Talk to a specialist

EMS-PAY SERVICE

Implementation & Testing

Keep payroll moving during change, transition, or resource pressure.

Typical challenges

Internal payroll teams lack project capacity.
Payroll conversion data must be validated.
Parallel testing requires extensive manual effort.
Test scope and expected results are unclear.
Integrations are tested separately from payroll outcomes.
Go-live support is under-resourced.

What is included

01
Employee and year-to-date conversion validation.
02
Payroll comparison testing.
03
Regular and off-cycle payroll scenarios.
04
Finance posting testing.
05
Third-party posting testing.
06
Payment-process testing.
07
Inbound and outbound integration validation.
08
Defect support.
09
Cutover and go-live payroll support.

OUTCOME

Prove payroll outcomes before go-live and strengthen support through cutover.

Talk to a specialist
Payroll Processing
Reliable payroll operations, backed by SAP payroll specialists.

EMS-PAY SERVICE

Payroll Processing

Reliable payroll operations, backed by SAP payroll specialists.

Typical challenges

Payroll depends on one or two key employees.
Excessive manual intervention.
Repeated payroll corrections or off-cycles.
Limited documentation.
Reconciliation delays.
Integration failures.
Inconsistent controls across business units.
Payroll staff consumed by operational work.

What is included

01
Payroll calendar and run governance.
02
Pre-payroll validation.
03
Payroll preview and control checks.
04
Payroll corrections.
05
Regular and off-cycle payroll.
06
Internal control reports.
07
Bank and payment files.
08
Vendor and benefit outputs.
09
Tax and garnishment integrations.
10
Payroll reconciliation.
11
Finance posting outputs.
12
Bonus and adjustment payrolls.
13
Operational reporting.

OUTCOME

Reduce operational burden while improving payroll consistency, visibility, accountability, and resilience.

Talk to a specialist
Tax Management
Turn payroll tax complexity into a controlled, repeatable process.

EMS-PAY SERVICE

Tax Management

Turn payroll tax complexity into a controlled, repeatable process.

Typical challenges

Multi-state employee populations.
Remote-working tax complexity.
Agency account setup and maintenance.
Late or inaccurate deposits.
Reconciliation differences.
Tax notices.
Unclear ownership between Payroll, Tax, Finance and vendors.
Configuration not aligned with employee work and residence data.

What is included

01
Tax account management.
02
Payroll tax reconciliation.
03
Tax payments.
04
Periodic filings.
05
Tax notice support.
06
Monthly reconciliation reports.
07
Quarter-End tax processing and reporting.
08
Year-End tax processing and reporting.
09
Exception and amended returns.
10
Tax advisory.
11
Tax registration services*

* additional service fee

OUTCOME

Bring registrations, deposits, filings, reconciliations, and notices into one governed process.

Talk to a specialist
Garnishments
Structured garnishment administration from order setup through payment and reporting.

EMS-PAY SERVICE

Garnishments

Structured garnishment administration from order setup through payment and reporting.

Typical challenges

Manual order intake.
Inconsistent employee setup.
Complex priority rules.
Missed response deadlines.
Payment and reconciliation differences.
Limited visibility into case status.
High administrative effort.

What is included

01
Order review and setup.
02
Garnishment administration.
03
Reconciliation.
04
Payment processing.
05
Filing and reporting.
06
Interrogatory support.
07
Exception management.

OUTCOME

Create consistency, visibility, and control across every garnishment case.

Talk to a specialist
Year-End Management
Enter year-end prepared, reconciled, and ready to report.

EMS-PAY SERVICE

Year-End Management

Enter year-end prepared, reconciled, and ready to report.

Typical challenges

Incomplete wage-type mapping.
Inaccurate employee addresses or tax elections.
Reconciliations begin too late.
Unclear ownership across Payroll, Tax, Finance and HR.
Multiple entities and jurisdictions.
High W-2C or amendment volume.
Retiree, contingent-worker or special-payment complexity.
Canadian T4 and provincial reporting requirements.

What is included

01
Year-end readiness assessment.
02
Year-end reporting.
03
W-2, W-3, T-4, RL-1 processing.
04
1099 support.
05
Year-end filing coordination.
06
Correction support.
07
Employee communications.
08
EITC letters distribution.
09
Year-end project governance.

OUTCOME

Move year-end work forward, so reporting becomes a controlled close rather than a late correction cycle.

Talk to a specialist
Payroll Advisory
Move payroll from reactive processing to controlled performance.

EMS-PAY SERVICE

Payroll Advisory

Move payroll from reactive processing to controlled performance.

Typical challenges

Long payroll close cycles.
Repeated unresolved issues.
Workarounds have become standard practice.
No clear operating model.
Poor documentation.
Limited metrics.
Technology capabilities are underused.
Internal teams need payroll or system training.

What is included

01
Current-state payroll assessment.
02
Process observation and mapping.
03
Issue and root-cause analysis.
04
Control and governance review
05
Payroll calendar assessment.
06
Integration and data-flow review.
07
Operating-model recommendations.
08
Documentation and procedure development.
09
Training and enablement.
10
Roadmap and prioritized improvement plan.

OUTCOME

Fix root causes, establish a clear operating model, and give the team a practical improvement roadmap.

Talk to a specialist
Tax Health Check
Identify hidden payroll tax configuration and employee setup risks.

EMS-PAY SERVICE

Tax Health Check

Identify hidden payroll tax configuration and employee setup risks.

Typical challenges

Unclear or outdated wage-type tax treatment.
Employees working across multiple states.
Residence and work-location records do not align.
Inconsistent reciprocity setup.
Payroll and filing outputs do not reconcile.
Configuration has grown through years of incremental changes.
Year-end discrepancies are discovered too late.

What is included

01
Wage-type tax configuration review.
02
Employee multi-state taxation review.
03
Reciprocal-agreement setup review.
04
Exception identification.
05
Risk-prioritized scorecard.
06
Recommended remediation actions.

OUTCOME

Surface potential gaps, rank the risks, and give the team clear remediation actions.

Talk to a specialist
Provisional Support
Add experienced payroll execution and validation support to your transformation.

EMS-PAY SERVICE

Provisional Support

Add experienced payroll execution and validation support to your transformation.

Typical challenges

Payroll leadership or staff vacancies.
Mergers and acquisitions.
Divestitures.
Implementation demands.
Internal payroll transformation projects.
Extended leave.
Backlog or stabilization requirements.

What is included

01
Interim payroll execution.
02
Process stabilization.
03
Training and knowledge transfer.
04
Procedure documentation.
05
Payroll checklist development.
06
Backlog support.
07
Structured handover.

OUTCOME

Protect payroll continuity while leaving the internal team with stronger documentation and control.

Talk to a specialist
Implementation & Testing
Keep payroll moving during change, transition, or resource pressure.

EMS-PAY SERVICE

Implementation & Testing

Keep payroll moving during change, transition, or resource pressure.

Typical challenges

Internal payroll teams lack project capacity.
Payroll conversion data must be validated.
Parallel testing requires extensive manual effort.
Test scope and expected results are unclear.
Integrations are tested separately from payroll outcomes.
Go-live support is under-resourced.

What is included

01
Employee and year-to-date conversion validation.
02
Payroll comparison testing.
03
Regular and off-cycle payroll scenarios.
04
Finance posting testing.
05
Third-party posting testing.
06
Payment-process testing.
07
Inbound and outbound integration validation.
08
Defect support.
09
Cutover and go-live payroll support.

OUTCOME

Prove payroll outcomes before go-live and strengthen support through cutover.

Talk to a specialist

Key Inclusions

Thirteen activities. One operating rhythm.

Each activity carries defined responsibilities, controls, and service expectations - the same discipline applied every period.

01

Payroll calendar and run governance

Milestones, cut-offs, owners, and approvals mapped across the cycle so nothing depends on memory.

02

Pre-payroll validation

Inputs checked before calculation - the cheapest place to catch an error.

03

Payroll preview and control checks

Results reviewed for exceptions and variances, with findings raised before sign-off.

04

Payroll corrections

Identified issues resolved and approved adjustments processed cleanly.

05

Regular and off-cycle payroll

Scheduled runs executed on calendar, plus approved supplemental payments when needed.

06

Internal control reports

The evidence your reviewers, auditors, and leadership expect to see.

07

Bank and payment files

Approved payment outputs prepared accurately and on time.

08

Vendor and benefit outputs

Third-party deduction and benefit files produced to the agreed format and schedule.

09

Tax and garnishment integrations

Payroll data moved reliably into the specialist processes that depend on it.

10

Payroll reconciliation

Results balanced and discrepancies investigated while they are still small.

11

Finance posting outputs

Payroll accounting outputs prepared for downstream finance processes.

12

Bonus and adjustment payrolls

Special remuneration and approved correction runs handled with the same discipline.

13

Operational reporting

Status, exceptions, volumes, and service performance in plain view.

More Than a Calculation

The run is only as strong as the handoffs around it.

Payroll depends on inputs arriving complete, results being checked, outputs being approved, handoffs landing cleanly, and reconciliation closing on time. EMS-PAY holds those moving parts together in one sequence.

A payroll calendar with named owners.

Visible control points and approval gates.

Exceptions managed, not absorbed.

Downstream outputs coordinated, not chased.

Reporting that shows what actually happened.

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